| Name of Complainant | |
| Date of Complaint | June 4, 2022 |
| Name(s) of companies complained against | https://ventonim.shop/products/branded-red-stitched-salwar-suit-set |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have received wrong salwar suit than the one I ordered through https://ventonim.shop on facebook page. I am trying to reach their customer care from past three weeks. I wrote five emails, eight messages to their customer care on Facebook Messenger and seven times query on website. There is no response from any message. They are cheating customers showing different photos on online shopping page and delivering wrong dress. On shopping page it clearly indicates returns are available. But, when i am trying to return wrong dress delivered, there is no response and there is no proper contact number also given.
Suit ordered and received are attached.
Order no. V0514123
