Received wrong product from Flipkart and now they are denying to provide the right product

Name of Complainant Krishna Kumar Sharma
Date of ComplaintOctober 20, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna Kumar Sharma:

Hi Team,

I ordered a laptop bag on big billion days from Flipkart . They sent me a similar product of lower value. When I talked to their representatives they are denying me to provide the correct product. They are now saying that they will give me the refund instead of right product. I have waited my time waiting for the product and not getting the product is cheating with customers.

Image Uploaded by Krishna Kumar Sharma:

Received wrong product from Flipkart and now they are denying to provide the right product

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