Received wrong product and they are not ready to return and replace

Name of Complainant Shreya
Date of ComplaintDecember 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreya:

We purchase Allen Solly Solid Crew Neck Casual Men Maroon with order id OD126776907210241000. I received the item on 14 Dec 2022 and the item was wrong with different color as well as a different brand (it was inner ). I contact customer care on that day to return the item but not resolve the issue to date. Now return period is over they are denying to return.

Image Uploaded by Shreya:

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