| Name of Complainant | |
| Date of Complaint | January 10, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Team,
I ordered 10+ grocery items including 2kg henko power 2 nos on 21st December 2022 in Flipkart and it has been delivered on 24th December 2022 but instead of henco power, I received Genteel liquid detergent 2 nos. When we ask with a delivery person, they told us to create replace request. so, we created a request with Flipkart for a replacement or refund but flipkart rejected my request. so, I created a return request again they rejected again. So, I called Flipkart customer care they again created a return request and gave me assurance of replacement or refund but that was also cancelled in 2 days. again, I called Flipkart customer care and they created a request for a refund or replacement but finally, my Flipkart account was deactivated and my return request was also rejected again I called Flipkart customer care agent but they keep on saying our Flipkart agent will call but not getting any call from them.
I ordered henco power is more than 350 Rs but they sent poor quality liquid with less than 250 value. Request your support to replace this product or refund my money and take necessary action again Flipkart.
Order placed on Dec 21st 2022
Order ID: OD126849450133777000
Return ID: 12302688352039655703
Return ID: 12102689613376648867
Return ID: 12302689612641284344
Return ID: 12302690577554291686
Return ID: 12302690578193425284
Return ID: 12102692365268414464
