Received wrong product and no response from the company

Name of Complainant Vaishnavi Hemalatha
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vaishnavi Hemalatha:

Sir,
I ordered for a three piece kurta set from clothingcrew.in. order number ccw6668 on 27th Aug 2022. I got a confirmation call the next day. It was a COD. I requested the customer service person for two things.
1. To change the ordered product size to a bigger size.
2. To postpone the date of delivery as I was out of station.( because it was a COD)
But I received the product on the same date mentioned while ordering. I had to request my neighbor to pay for it (Rs. 1450). When I returned, I checked the product and I had received 2 sarees instead of the product I had ordered. I tried to contact the customer care by all modes but no response atall.
They had sent a confirmation message after ordering and delivering the product through E-mail. But no one responses back when I asked them to give me call back theough the same mail. I couldn’t return the product too.

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Received wrong product and no response from the company

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