received wrong product

Name of Complainant Sunita Gupta
Date of ComplaintMarch 21, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sunita Gupta:

I purchased one dress from Voqora worth Rs. 990 on 12th March 2024 with Cash on Delivery option and I received the dress from Bluedart on 16th March 2024 and I made the cash payment to the Bluedart delivery person. But after sometime, when I open the cover, I see that the dress is completely different from what I had ordered. When I try to communicate with Voqora customer care, I see that their website itself is not available now and hence I am unable to contact them. Please help me to get refund of Rs. 990.

Image Uploaded by Sunita Gupta:

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