Received wrong item from Amazon so requested for refund….Amazon not providing the refund…

Name of Complainant Manikya Rao Lade
Date of ComplaintOctober 18, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Manikya Rao Lade:

I ordered for Butterfly Cycloan Mixer Grinder, 750 W 4 jar (ORDER # 408-8169396-9689157) through amazon on Sept-27-2022, I received the order on Oct-2-2022, but when I opened the order it has some junk item (attached the photos what I received), not the Butterfly Cycloan Mixer Grinder, 750 W 4 jar. Immediately contacted the customer care they ordered for replacement, I am waiting for the replacement but that also cancelled by amazon, not sure why they cancelled. Again connected customer care and I requested for refund of my amount, but till now they did not process my refund, contacted so many times but amazon not processing my refund and telling some stories. I waxed with amazon behaviour and cheated my like this, am very upset. Please do the needful.

Regards,
Manikya Rao Lade
7893809737

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