received wrong color as shown in portal

Name of Complainant Pankaj bhansali
Date of ComplaintJune 4, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj bhansali:

Hi,

I ordered a product from club factory and they delivered me a wrong color of the product displayed and now they are forcing me that they have sent the right color and they do not send what is shown as the images are only for reference.. where they have no such details in their policy as well..

They are not processing the return and are forcing us to keep or pay 90 rs to take return just because they sent a wromg product.

 

Order no.SO106825295

 

The image what I received is added along with this and also attaching the link to main product.

 

https://m.clubfactory.com/product/127553?utm_term=BAG000127553N&utm_source=whatsapp&utm_medium=AppShare&utm_campaign=Share

 

Please help us because the companyn is supporting the fraud sellers.

Image Uploaded by Pankaj bhansali:

received wrong color as shown in portal

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