Received unconsented order but mistakenly paid by me and when the parcel is picked up for refund it is more than 10 days refund not received

Name of Complainant Bharti Patel
Date of ComplaintMarch 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Bharti Patel:

On 20march2023 I received a parcel where the name and address was of mine but I did not ordered. By mistaken one of my family member paid COD to it when I get to know these I complain and parcel was picked up on 21 March 2023 from my address. Till today I didn’t received refund of amount 1300 which I paid when it was delivered. As info I provided from mail and WhatsApp refund is initiated but till today I didn’t received

Image Uploaded by Bharti Patel:

One thought on “Received unconsented order but mistakenly paid by me and when the parcel is picked up for refund it is more than 10 days refund not received

  1. Dear Bharti, we understand your concern regarding refund and we apologize for the inconvenience caused. Please be informed that our team is already working on your concern and will update you on the same at the earliest. You can follow up on this concern using your ticket number 61866077. We appreciate your patience in this matter.

Leave a Reply

Your email address will not be published. Required fields are marked *