Received totally different product, not able to contact the seller

Name of Complainant Mahii Panda
Date of ComplaintJuly 17, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mahii Panda:

I recently placed an order with from Timenios (Order No. TMNS2902) for the Swarovsk_i Lake of Shimmer watch, as confirmed in my order summary. However, I received a completely different watch on dated 14th July 2025.
This is not the item I ordered, and I would like to request a return and full refund at the earliest. But there is no way to contact them.No reply received through mail yet.

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One thought on “Received totally different product, not able to contact the seller

  1. I recently placed an order with from Timenios (Order No. ERFT157414) for the Swarovsk_i Lake of MENS APPARELS SET, as confirmed in my order summary. However, I received a completely different Jinsh on dated 17th July 2025.
    This is not the item I ordered, and I would like to request a return and full refund at the earliest. But there is no way to contact them.No reply received through mail yet.

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