received the wrong product from Ekart Courier

Name of Complainant Dhananjay Sopan Patil
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhananjay Sopan Patil:

We have ordered 7 Packs – men’s Trunks Ice Silk Breathable Underwear..
Qty: 1 | Price : ₹999.00

Discount : ₹0.00

Subtotal : ₹999.00

but today we received the wrong product from Ekart Courier

we also call Courier boy he she said It is not our fault in this, please complete the details from where you purchased the product.

please guide me for refund & Returne policy

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