Name of Complainant	Hemant Agarwal
Date of Complaint	January 8, 2021
Name(s) of companies complained against	Flipkart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Hi,

This is Hemant, I ordered a trolley bag (Aristocrat Photon Strolly 65 360 Mab Check-in Luggage – 25 inch) from FLIPKART on 16th October 2020 and after multiple chases they delivered with much delay and that too I received a completely different product (different brand, different color and different size). Today is 4th Jan 2021 and it has not been replaced yet and I have called these nonsense people more than 40 times. They have also marked as replacement delivered however it has not been replaced once and it is just a torture now and I need to have resolution on this.

I ONLY WANT REPLACEMENT AND NOT REFUND, THEY ALSO HAS PROVIDE ME WITH COMPENSATION ALSO AS IT HAS BECOME A TORTURE NOW.

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