Received Fake and wrong product

Name of Complainant Tarun Ghorai
Date of ComplaintOctober 24, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Tarun Ghorai:

Ordered from a site by clicking Ads on Facebook . I chose to buy Sony headphones via COD and paid 1599 then got a fake wrong product realised only after searching through Google lens for the authenticity. Tried to call back to the desired contact unable to connect. Please help.

Image Uploaded by Tarun Ghorai:

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