| Name of Complainant | |
| Date of Complaint | November 13, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered smart watch on 11th October 2021
Order I’d 403-0460070-3353114
I received defective product I talked to customer care and made replacement
I got an call on 19th October 2021 saying he is from Amazon and I have replacement order which has arrived.
I went to the person handed over defective watch and he was in hurry I requested him to wait till I open replacement parcel.
I opened the replacement parcel in front of Amazon delivery agent
The package was empty with just outer box of smart watch which I have ordered
Can you please look in the matter and help me out
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