| Name of Complainant | |
| Date of Complaint | December 27, 2022 |
| Name(s) of companies complained against | Ajio |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is Pavan from Karnataka state of Bidar city, actually I have been using an Ajio app from last four years but i didn’t face any issue from ajio till recent order which i have received. But the issue is that i checked the return policy of the sunglasses and it’s showing that 15 days return policy available for the same but after i receiving product there is showing that items are not to return or exchange how could it possible, as well as i have received defective products and i contacted to the customer service care they advised me to wrote an email and then I wrote them more than three times the reply was same for the three written mails that the 72xxxxxx19 is not reachable or not answerable.
Actually they had not called me a single time but they are updating the fake statement.
The cost of the product is approximately 13k rupees, and below are the complain I’ds
COM00050268320
COM00050350528
COM00050449920
And i have uploaded the screen recording of the return policy of ajio and products.
Kindly help me to resolve the problem.
Please please I’m actually worried about this much
