| Name of Complainant | |
| Date of Complaint | December 14, 2020 |
| Name(s) of companies complained against | Reliance Digital |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am totally disheartened from the services of Reliance Digital as I got defective product (WD hard disk) on 1 November 2020. On the same day I reported the issue to the company and followed all the steps suggested by the company representative for either replace/refund of this defective product.
Thereafter, I communicated it to reliance digital customer care representative and they ensured me that you will get a call from our seniors within 24 hours. Further they were saying that you will get an email regarding pick and drop of this defective product. I have been waiting for more than 40 days but no heed has been paid by company. On daily basis i am taking a follow up but no action has been taken yet by the company.
I am dissatisfied with the services of reliance digital store as customer satisfaction should be the prime objective of the company, but here the customer is totally ignored by the company.
Order No. : RDF07530796
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