Received defective product from Flipkart

Name of Complainant Prajeesh
Date of ComplaintJuly 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Prajeesh:

I ordered a tv from Flipkart with order I’d OD225309791854505000
I had raised request for return of product since it was defective. I had raised request basis confirmation from the technician who came for installation. He told that Wifi connectivity is not working in the tv. Since there was no replacement option he asked to raise for return and refund. I got multiple calls from Flipkart and Jeeves technician regarding this and explained same to several people. I got confirmation mail that uninstlation is completed 2 days back but now it is showing as request rejected. I was assured by Flipkart staff on Sunday when he called me that refund will be processed this week without fail. I got mail that refund will be processed. Today I got mail that request is rejected.

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Received defective product from Flipkart

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