Received damaged products from deodap application

Name of Complainant Hamsini
Date of ComplaintDecember 9, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Hamsini:

I received my order on 27-11-2025, and several items arrived broken and damaged.
I raised a return/replacement request on 29-11-2025, along with clear videos and photos, but the ticket was incorrectly closed without resolving the issue.

I am attaching all proofs here.
Requesting you to help me confirm refund or replacement at the earliest.

Since the items are damaged on arrival, I am eligible for a refund under the damage policy.

Image Uploaded by Hamsini:

Received damaged products from deodap application

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