Received damaged product, replacement not yet provided

Name of Complainant Ram
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ram:

I received damaged product worth of 102000.00, as per my request they initiated replacement within first 2 days.

That replacement product damaged while in transit and not delivered to me, returned to seller without my interaction.

Now Amazon not giving me replacement, even though I haven’t received replacement product.
They forcing me to return original product, if return it I’ll loose 10000.00 rs discount coupon.

Image Uploaded by Ram:

Received damaged product, replacement not yet provided

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