Received damaged product and now replacement is rejected

Name of Complainant Pragnesh Tank
Date of ComplaintNovember 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pragnesh Tank:

I have ordered the laptop from Flipkart (buzzindia seller). I have received damaged product on 8 Nov 22. The hinge of the laptop is broken and create sound while opening the lid of the laptop.

I have applied for replacement as soon as return option gets available in the app. But my replacement is rejected thrice without any contact from concerned team. My item is not replaced.

Image Uploaded by Pragnesh Tank:

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