Received Damaged and Wrong product

Name of Complainant Dilip Kumar M
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dilip Kumar M:

Hi, I have received an wrong product on 3rd of Feb and raised an replacement request on 8th Feb. Till now I didn’t receive any call yet. I have ordered LG washing Black colour 7kg. Received 6.5 kg white colour with damage . I have paid one EMI without using the washing machine. I have called so many times to the customer care and asked about it but no proper response yet.

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