Received completely wrong product

Name of Complainant Pooja Singh
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pooja Singh:

I placed an order for 4 lehengas and I got it delivered in 6-7 days, I took package from delivery executive which was too small in size, i thought how is it possible to pack 4 lehengas in this small pack, there and then I thought to make a video while opening it and I did so and guess what, my doubt was correct the product which I received was a used and dirty saree. The problem doesn’t ends here, after this I raised a return request and when their executive came to pickup the order he denied to pick the order and forced me to cancel the return request. After that I again raised return request and called #meesho #customercare and explained the situation and guess what I got the reply from them was “we can’t do anything in this situation”. I really need your help in getting my money back. I can share the video as well.

Image Uploaded by Pooja Singh:

4 thoughts on “Received completely wrong product

  1. Hello Pooja, please accept our sincere apologies for the inconvenience caused. Kindly help us with the details by clicking here: https://bit.ly/meelnk and we’ll get in touch with you soon to resolve your query.

  2. Hello Pooja, please accept our sincere apologies for the inconvenience caused to you. This has been brought to the attention of our internal team and they are working to resolve the issue. You can follow up on this concern using your ticket number 686307612409. We appreciate your patience in this matter.

    1. Nu am primit ce am comandat,sunt total dezamăgită și mi-am pierdut încredere în această firmă,rog să mi se spună cum să returnez produsul pentru a-mi putea recupera banii.

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