| Name of Complainant | |
| Date of Complaint | January 24, 2024 |
| Name(s) of companies complained against | Shoppers zone |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
I have received a parcel on 29 /12/2023.. But it was completely different from the picture..Immediately after receiving the parcel
I have requested for return and they haven’t replied..I continued to request them for 5 days ..But they haven’t returned the product also not given my refund..In the Instagram picture it was a 6 layer shoe rack with door which costs INR 999..but they sent me a small hanger type shoe rack which was completely different from the picture
Order Id: SZ132682