Received completely different product

Name of Complainant Radha Kurmi
Date of ComplaintJanuary 24, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Radha Kurmi:

I have received a parcel on 29 /12/2023.. But it was completely different from the picture..Immediately after receiving the parcel
I have requested for return and they haven’t replied..I continued to request them for 5 days ..But they haven’t returned the product also not given my refund..In the Instagram picture it was a 6 layer shoe rack with door which costs INR 999..but they sent me a small hanger type shoe rack which was completely different from the picture
Order Id: SZ132682

Image Uploaded by Radha Kurmi:

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