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Received completely different product

Name of Complainant Arpita karmakar
Date of ComplaintOctober 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arpita karmakar:

I want to say that on 16th September i order a product and on 22nd September i received my parcel which is completely different product from the pic shown on app
Then i will submit return request from 22nd September i am waiting from pick up then yesterday pick up partner come to pick but he was refused to pick the parcel because the product is different and he canceled the pick up
Then i called in meesho customer care 1 female executive receive then call and listen my issue then directly told me that i can’t get my refund then again i will submit return request then again i call meesho customer care and 1 male executive received listen my problem and told me that he will highlight my issues that i received completely different product so that the pick up will done hassle-free he told me that tomorrow your pick up will done also in return section showing that pick up will done today but there is no response from your side.
Then i talk with your executive in chat he/she told me that i can’t get my refund
Please look into this matter and solve this as soon as possible.

Image Uploaded by Arpita karmakar:

One thought on “Received completely different product

  1. Hello Arpita, please accept our sincere apologies for the inconvenience caused. Kindly help us with the details by clicking here: https://bit.ly/meelnk and we’ll get in touch with you soon to resolve your query.

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