Received completely defective item from ShopClues online shopping site

Name of Complainant ShopClues online shopping site
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by ShopClues online shopping site:

Sir iam Saraswati a house wife booked a data cable from ShopClues online shoping store on 22/03/2020 having order I’d 183196416 and received it on 30/05/2020 which was completely destroyed does not work atall so I requested for return on the same day having return I’d 7978924 but they are not arranging the reverse pickup yet please help me what to do now.How to get my money back please help.

Image Uploaded by ShopClues online shopping site:

Received completely defective item from ShopClues online shopping site

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