Received a defective product.

Name of Complainant Gaurav Murlidhar Dubhele
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav Murlidhar Dubhele:

Actually I order the iPhone 11 on 6th oct the delivery date was on 7th. But I didn’t received the product till 12th oct because of technical issue by Amazon. Then they reordered the product and gave me product on 13th oct. When I opened the product and checked the camera then there was a issue in a wide angle camera. The images are blurry and foggy at a particular point& I can see there something white surrounded inside the rear camera. And when I told them the issue they said it’s already a replaced product you can’t get replacement. Then later on they said bring a service report from apple service centre then we can give you a replacement. And today(16thoct) when I brought the service report they are saying we will not give you replacement it’s not our concern..

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