Received a defective and wrong product

Name of Complainant Sanchita
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanchita:

Hi. I have ordered a suit from a random website shown on Instagram but they delivered a defective black saree and that too is also torn from various places. I regularly mailed them also mailed the image of the product I received but first they told me that they will provide pick up but after that nobody picked the product and also they are not replying. I am mentally frustrated by continuously making complaints in consumer forum also but received no action.

Image Uploaded by Sanchita:

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