Received a damaged product and refused replacement

Name of Complainant Suby Mathews
Date of ComplaintMay 16, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Suby Mathews:

I ordered a mixer grinder from flipkart. I received a damaged product. I requested for a replacement but it was rejected without giving any reason.
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My order ID is OD224859245112166000.

I filed a complaint t again. Received two calls from flipkart executives but they disconnected mid way during the call. Again requested for a call back but no one called. However they updated the status as unable to connect. No resolution in sight.

M

When I paid for my purchase in full why should I accept a damaged product.

Request your help to resolve this issue.

Image Uploaded by Suby Mathews:

Received a damaged product and refused replacement

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