Received a COD(cash on delivery) product I didn’t order and need a refund

Name of Complainant Ashray
Date of ComplaintJanuary 15, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashray:

This morning Jan 3rd ,around 9:50 am , I received a cod cash on delivery order for 700rs. Family was busy and I thought it was ordered by us and we paid the delivery person 700rs. But it wasn’t ordered by us . Someone has ordered and we didn’t know. Ekart is the delivery and Shipstreak is the merchant as shown by Ekarts website upon entering the tracking ID (OIPC0022466649). We have lost 700rs for receiving a order we didn’t place and Shipstreak is a possible suspect .

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