Re: Return not initiated and money not refunded after 5-6 calls at Customer Care against Order# 403-3107904-3417134

Name of Complainant Kamal Srivastava
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kamal Srivastava:

This is really frustrating and more than irritating that after 5-6 times calling on your Amazon customer service team the return pick up is not arranged yet.

None of the delivery person even contacted me for the return pick up and I am suffering badly in between.

Every time I get an assurance that the product will be picked in 24-48 hours otherwise the money will be refunded in my original payment account.

This is the worst I have ever faced from an online shopping site.

Now, I need my money back in my original payment account in 24-48 hours without any extended time.

Otherwise I will be forced to file a suit against Amazon India for the customer cheating and mental harassment with the fine over and above the original amount.

Looking forward to your immediate and favorable action.

Image Uploaded by Kamal Srivastava:

Re: Return not initiated and money not refunded after 5-6 calls at Customer Care against Order# 403-3107904-3417134

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