Re installation and return of set top box,more than 3 weeks has happened,dish tv customer care not taking any action and saying senior will call but no response, ID – 01520314889

Name of Complainant Digpal Singh Panwar
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Digpal Singh Panwar:

I requested for re installation and the technician was charging extra for adding wire and connector so I mentioned that in website it is shown that re installation charges is 250 (including re installation kit) then he started shouting and arguing and left without installing,then when i contacted customer care and informed the same they sent another technician,a old antenna was already installed of previous owner,so he said that he will change some software of set top box and i will be able to use it with the old antenna itself and took the box with him, it’s been more than 3 weeks, whenever i contact the technician he says i will come tomorrow and cut the call,he is being un reachable since last week and when I reached out to customer care theu say senior will call but no response,the dish is registered on my father’s name and the VC number or account number is 01520314889

Image Uploaded by Digpal Singh Panwar:

Re installation and return of set top box,more than 3 weeks has happened,dish tv customer care not taking any action and saying senior will call but no response, ID – 01520314889

Leave a Reply

Your email address will not be published. Required fields are marked *