| Name of Complainant | |
| Date of Complaint | May 7, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear sir,
I have transferred an amount of Rs 48000 to fitindia07@indus (Rizwan alam) dated 02.05.2024 at 7:29 PM. The deposit request was made to some other merchant as the page was reloaded.
I have made a deposit request today to mamtaenterprise847@sbi.
Its been almost 4 days, i have not received money in my 1xbet account. Instead of several mails and chats with customer executives no step has been taken till yet. I have provided all the details and screenshots.
This is really frustrating and pathetic. Kindly look into the matter and resolve the issue at earliest.
The details of the transaction are as follows
Name of beneficiary: Rizwan alam
Upi id: fitindia07@indus
Date and time: 02.05.2024 at 7:29PM
Utr no. 412395287475
Kindly credit the amount at the earliest.
Regards
1xbet user id: 565026805
Image Uploaded by Anuj panchal:
Greetings,
We deeply apologize for the inconvenience caused by the delay. Please be informed that the maximum processing time for deposits is within 7 business days, excluding weekends. The processing duration may vary based on the deposit method utilized.
Furthermore, we kindly urge you to log your request through your player account on the 1xBet platform website if you haven’t already done so.
Your patience is highly appreciated, and rest assured, we are available to assist you. We value your continued patronage and hope to see you stay with us.
Best regards,
1xBet Team
Sir i have already made a deposit request earlier to some other merchant. But now while making deposit request using same UTRno. It says UTR already used.
Kindly credit the amount as its been almost a week.