Quotex money withdrawal processed but not credited

Name of Complainant Venkat
Date of ComplaintApril 2, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkat:

Hi Team,

i withdrew money from quotex and they are saying it was processed. i tried to reach out to bank many times but still I did not get any response in email or letter head.

All I need is mail stating that bank has not received funds with UTR/ RRN / ARN 406621839089 if not received. Transaction happened between 2024-03-03 to 2024-03-09 please help me with this.

BELOW IS REQUEST I GOT FROM Quotex


(!!!) READ CAREFULLY:

After completing the request from the financial provider, it was found that this transaction was successfully received by your bank.
Therefore, your bank statement is not proof that your bank did not receive this payment.
At the moment, you need to work with your bank to credit this transaction to your personal account.
The bank needs to look for this transaction in their system, not in your account.
Your required actions:
– You contact your bank support with the tracking number UTR/ RRN / ARN 406621839089.
– They find this transaction and credit it to your account.

Image Uploaded by Venkat:

Quotex money withdrawal processed but not credited

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