purchased an bag from glamclothes which shows as shopifyemail.com, but haven’t received order yet

Name of Complainant Kranthi Kumar
Date of ComplaintApril 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kranthi Kumar:

I made a purchase a one travel bag from a glamclothes site which also shows as shopifyemail.com and this site is handle by beautycalm24@gmail.com itseems, on 26th march 2024 i have made the booking and payment was done online but haven’t single update from them even sending mail to them about the order, please help me with this issue, i am attaching images of order and booking mail, i request you to please help me with is issue.

Thank You

Image Uploaded by Kranthi Kumar:

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