Purchased a product from https://thesalwar.shop/ (Lacey fashion) and they sent a completely different item and no response

Name of Complainant Gautamy S Kumar
Date of ComplaintNovember 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Gautamy S Kumar:

I purchased a chicken khari top and bottom set (as they showed in image) from thesalwar.shop and they have sent a completely wrong ,very low quality salwar which is no where near to what is showed in the picture !! And the email I’d mentioned in the refund/exchange process does not exist . They claim their website to be 100% genuine , but it’s not true ! I have no option to contact them. And this item they have sent is un-usable !! It’s very cheap low quality item. This is a case of cheating the consumer

Image Uploaded by Gautamy S Kumar:

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