| Name of Complainant | |
| Date of Complaint | April 20, 2022 |
| Name(s) of companies complained against | Paytm postpaid |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchased Van Heusen Vouchers of Rs.7500 on 16/04/2022.
I tried to redeem the Vouchers in Online official shopping site of Van Heusen but it got failed.
On communicating this to Paytm Executive, later I was informed by that those Vouchers could be redeemed only on Store Outlets and cannot be redeemed online as it’s written in Terms and Conditions Statement. I am unable to visit stores, so I requested to waive off the liability of Rs.7500, but I was told that the deal is non refundable.
Now my Paytm Postpaid shows outstanding balance to be paid Rs.7500.
I am a student.I won’t be able to pay such huge amount of Rs.7500 just like this as I have not purchased anything out of it.
Please refund or waive off Rs.7500 in Paytm Postpaid.
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