purchase cancelled before shipping, yet a wrong product was delivered and amount debited

Name of Complainant Shuvadeep Nag
Date of ComplaintSeptember 17, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Shuvadeep Nag:

I bought a Mini Pocket Laptop on 7th September at 2130 hours from Storagehubb ( order # SH13132344) . I cancelled the same on 8th September at 0816 hours because I found a better alternative and emailed the customer care email as mentioned in their website.

Sent them a reminder to cancel the product after it was delivered today at 1447 hours.

The biggest forgery which I realised was once I opened the parcel ( delivered by Ekart vide ref# SSGP9000002821) today, it didn’t have a mini pocket laptop but it had a shorts!

the return address mentioned on the parcel is Kartik Enterprise KTA19FF, New Delhi 110085. both the phone numbers given are out of service

I want my credit card transaction with HDFFC Bank reversed, bank can'[t do it till the time the merchant reverses it, please help

 

Mini Pocket Laptop(128 GB ) OneMix 1s Plus Yoga Laptops 7 inch Intel 3965Y 8G RAM PCIe SSD Windows 10 Touch Screen Notebook × 1

Rs. 999.00

Image Uploaded by Shuvadeep Nag:

purchase cancelled before shipping, yet a wrong product was delivered and amount debited

Leave a Reply

Your email address will not be published. Required fields are marked *