| Name of Complainant | |
| Date of Complaint | August 5, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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No one contacted me and saying product is undelivered because you were not available.
Tried calling meesho customer care and delivery customer care but no one able to resolve.
Taking online payment and saying product undelivered and they are saying we will refund amount paid.
They are using customers money and without even trying to attempt delivery. Later they are saying we will return money.
Means something fishy is going on.
Omer,
Thank you for getting in touch with Meesho Support! We’ve made note of your concern. Use the complaint/ticket number provided below for future reference. We will address your concern at the earliest
Ticket No:690901375529
Your Escalated Order Number: Order Number : 937969720561
Image Uploaded by Mohammer Mazheruddin:
Hi Mohammer, we understand your concern regarding the order delivery. Regrettably, the delivery partner was unable to deliver your order and it has been returned to the supplier. We kindly request you to place a new order to get your desired product. For any future tracking discrepancies, don’t hesitate to contact us immediately, even before the product reaches RTO, so that we can help you out and raise a complaint if needed. Rest assured, the refund for prepaid orders will be processed within once the cancellation is confirmed.