Product taken by delivery boy but marked cancelled as per customer request

Name of Complainant Kasturi Mandal
Date of ComplaintApril 12, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kasturi Mandal:

My product was successfully picked up but it shows that return cancelled. But the delivery boy picked it up and said I’ll update later as I am facing some issues, later it was canceled. Like seriously, you took the product and money as well.
Please help me out. I’ve attached proof of product picked up.

Image Uploaded by Kasturi Mandal:

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