Product send for exchange, but neither got the product not got the money refund

Name of Complainant Sudeshna Sengupta
Date of ComplaintOctober 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sudeshna Sengupta:

Due to the size issue oder no. Sub Order ID 579545837500_1 was send for exchange DTD 10th September, post pickup the same was shipped on 14th September, without my consent the shipment was returned back to the supplier by the logistics, till date neither i have received the exchanged product nor the money refunded. Now meesho is saying the same has been delivered which is totally wrong information.
Request you to look into the matter and investigate the matter.

Image Uploaded by Sudeshna Sengupta:

Product send for exchange, but neither got the product not got the money refund

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