Product returned a month ago but did not get refund yet

Name of Complainant Moush
Date of ComplaintJune 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Moush:

I ordered 2 kurtas on 7th May, 2022. It was delivered on 10th May, 2022. However, the kurtas were of very cheap quality and size was not proper so I returned on 11th May, 2022. Total price of both the kurtas were 1046/- (523/- for each) . I have received a refund amount of only one product and for other product it is still pending. The refund amount I need is 523/-. Its been almost a month. I have called multiple times to customer care, everytime they say that the refund will be initiated in 2-3 working days but still I haven’t received any refund yet.

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Product returned a month ago but did not get refund yet

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