Product purchased but not yet delivered

Name of Complainant Kushal Thakkar
Date of ComplaintJuly 18, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kushal Thakkar:

Hi Kushal, thanks for purchasing Rs. 218.00 from Swagat Mall! We’ll notify you when it ships. View order (#1193): https://swagatmall.myshopify.com
I have done the payment for this product on 3rd July 2022 i.e. on Sunday and also asked for 2 days’ delivery and the product is still not received. Also, there is no communication with the seller. Their email id is not working, now the site link is not working. How can u guys promote such a fraudulent seller? And also there are 2 to 3 more websites selling the same articles at the same price and the website’s name is different, but they are the same companies on Facebook. Also, Facebook being such a big name, I’m not able to understand how u guys are promoting all this with no customer security. It’s not at all except for such big names. Waiting for your revert.

Image Uploaded by Kushal Thakkar:

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