Product picked, but refund not initiated

Name of Complainant SRAVAN
Date of ComplaintMarch 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by SRAVAN:

I had ordered Crocs Clogs from AJIO and it was delivered, I had a size issue with it and raised the return request and they asked me to self ship the product and I had done the same on 4th feb,2022, through delhivery courrier and it reached warehouse on 9th feb. As per their prosime the refund will be initaited after 1 business day, but its still being 12 days and I have not received any refund.
Attaching the images of Order ID, Return ID and Delhivery tracking number.

Image Uploaded by SRAVAN:

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