Product (Peps Caurosel Mattress) not delivered and not providing refund or any solution

Name of Complainant BINU PHILIP
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by BINU PHILIP:

I have ordered peps caurosel matress on 2nd October, 2021 and delivery date was 25th October. The product is not yet delivered. I raised complaint over the call, chat & email to flipkart customer care atleast 30 to 35 times, each time customer support says within 3 days they will resolve the issue but not resolved it. I paid 22,460 rs through my credit card for the order on 2nd October & today is 13th November and i haven’t received my product or refund..
The order id is OD223004043286426000. I hereby request to please try to get my refund asap, since the actual delivery date of product was on 25th October. And already exceeded the delivery date by 19 days.

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Product (Peps Caurosel Mattress) not delivered and not providing refund or any solution

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