Product not replaced or returned by Flipkart

Name of Complainant Sumit Rauthan
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sumit Rauthan:

Hello Sir,
I have bought an Air Cooler Flipkart. It was delivered with speed button broken.

I placed a replacement query after many try with flipkart customer service . Replacement cooler was old and its base was damaged ( pic attached).

Then I raise a return request for this cooler was was supposed to be returned by 3 sept.

Today i am getting a notification that ur return request has been cancelled.
And issue was resolved with troubleshooting without my consent or any communication

Image Uploaded by Sumit Rauthan:

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