| Name of Complainant | |
| Date of Complaint | September 13, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I HAD ORDERED IFB FRONT LOAD WASHING MACHINE IN AMAZON ON 6TH AUG 2020, IT WAS EXPECTED TO DELIVER ON 24TH AUG 2020. SINCE IT WAS NOT DISPATCHED, I CALLED AMAZON CUSTOMER SERVICE, THEY SAID TO WAIT FOR 48 HOURS, BUT THERE WAS NO RESPONSE FROM THEM, I CALLED THEM AGAIN THEY TOLD ME TO WAIT 5 MORE DAYS ,EVEN AFTER THAT THERE WAS NO RESPONSE FROM THE AMAZON.
CONTACTED THE AMAZON CUSTOMER SERVICE AGAIN , THEY TOLD ME TO WAIT 3 MORE DAYS. EVEN AFTER THEY ARE ISSUE WAS NOT SOLVED AND UNABLE TO DELIVER THE PRODUCT DUE TO SOME PROBLEMS.
ORDERED DATE-6TH AUG 2020
EXPECTED ON -24TH AUG 2020
FIRST CALL 25 TH AUG 2020 WAITED FOR 48 HOURS
SECONG CALL 28TH AUG 2020 WAITED FOR 5 DAYS TILL 4TH SEP 2020
THIRD CALL 4TH SEP 2020 WAITED FOR 3 MORE DAYS TILL 7TH SEP 2020.
8TH SEP 2020 – REPONSE FROM AMAZON TEAM IS “NO UPDATE ON ISSUE , WILL RESOLVE AT THE EARLIEST”
