| Name of Complainant | |
| Date of Complaint | July 27, 2022 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On Sunday, 24 Jul 22 my order (Casio AD206 worth ₹3295) was supposed to be delivered on that day by 9pm. Delivery agent number 0172-6132004 with pin 9505 was reflecting on track orders page. I had some commitment in the evening so I called up in that number and requested for next day delivery. However at 08:12 pm delivery agent called me and said that he was at my doorstep for delivery would you like to receive today or next day…i told him that I was not available and would like to receive the product tomorrow. Call recordings are available as proof. Further, on Amazon app product was marked as delivered at 09:28 pm however I didn’t get the product. I spoke to customer service and they told me to wait and this would be resolved within 24hrs. But my grievance is not yet resolved
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