Product not delivered and not refunding

Name of Complainant Amrutha
Date of ComplaintDecember 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Amrutha:

On may 24th of year 2024 i have ordered a kurtha from everything under 1k instagram page and paid 1069/- on that day itself. Unfortunately i sent screenshot only on next day morning from then onwards they are not responding fir my messages and on nov 13th they contacted me and told that as i delayed by few hours to send the screenshot of payment my chat went muted automatically and thats ehy they missed my messages! I asked to return my cash and they said they cannot! And i had to chose another dress with same rate. They said they will dispatch it by 2 weeks. I dint get any response after that. I asked them to share their contact number but dint respond.

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