Product is defective, i raised a return request

Name of Complainant shiva kumar
Date of ComplaintFebruary 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by shiva kumar:

I purchased an item on flipkart Jan 19, 2023. The item is delivered on 22 Jan but the product is defective and have placed a return request and got an msg that return will be done by 25 Jan.

On 27 Jan i got a call from execute and explain the issue, they told they will reach back to me after some time. From that day 25 Jan i didnt receive any call from them. I keep on trying to talk to customer care, and they are saying request is under process wait for 2 days. Its been 20 days now and even there is no response from them

Order details:
ID: OD426996812178198100

Image Uploaded by shiva kumar:

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