| Name of Complainant | |
| Date of Complaint | October 15, 2021 |
| Name(s) of companies complained against | myntra |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a crop top and Palazzo set from myntra. But on delivery the Palazzo was s/m sized instead of XL that was ordered. And instead of the color black as shown in image it was deep chocolate brown. I placed an exchange request but that exchange request was rejected because item didn’t match with the image. Like, I asked for exchange in the first place because it didn’t match. Both size and color were wrong. But i had all tags and everything intact. I asked the help centre and called them 12 times about this but they kept delaying it by 24 hrs everytime without actually solving it. I sent them the pic of products and mrp tags attached 5 times and yet they kept delaying it without actually solving it. Why am I subjected to such harassment? Was shopping from myntra that big of a crime?
Image Uploaded by Meheli Halder: